![]() ![]() ![]() For more information on the system restore options available to you, please see Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer.If you need to retain your data, please you use our Dell Recovery and Restore USB key ( ) to repair or restore your computer.Performing an image recovery will erase all data that is not backed up. Once you have determined that you have a Skylake system and that you have the appropriate rights, make sure a Dell recovery image is absolutely necessary. The Windows 7 recovery image for Skylake systems is only available on systems purchased with a factory-installed Windows 8.1 or 10 to Windows 7 Professional operating system downgrade license. Note: If your system was not packaged with Windows 7 or a downgrade license, then you cannot download this image per licensing agreements with Microsoft. This Windows 7 image includes USB 3.1 and Non-Volatile Memory Express (NVMe) driver support required for Skylake systems, whether you upgraded your operating system to Windows 10 and would like to downgrade again or you require a Windows 7 recovery image to restore your system. Skylake images do not support legacy processors. Some system models may have been sold with either a Skylake or earlier Haswell processors. ![]() Verify the system in question contains a Skylake processor before applying a Skylake image. Note: The Skylake image applies only to systems with a Skylake processor. ![]()
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